We are continuing to reduce the effort required for administrators and partners to configure and manage the CTI applications. In line with this goal, administrators will be able to set a variety of defaults within a Session Type that will automatically populate when individual sessions of that type are created.
Media control and automation for session type details
We are continuing to reduce the effort required for administrators and partners to configure and manage the CTI applications. In line with this goal, administrators will be able to set a variety of defaults within a Session Type that will automatically populate when individual sessions of that type are created.