As a Speaker Ready Room Admin, I start presentations in the meeting room and need to monitor the agent’s status in the session room using the Monitoring Tool tab.
1. In cAdmin, navigate to Presentation management -> Monitoring tool.
2. Please click on the ‘Agents‘ tab to view the technical statuses relevant to the onsite event:
– Idle: No interaction needed. All files are present on the local computer.
– Sync Required: Not all files uploaded currently present in the room.
– Synchronizing: Sync process currently running.
– Presenting: Presentation is currently on the screen.
– Last Activity: Last check for any of the above statuses in seconds.
The eyeball, edit pen, and settings icons are legacy icons that will be updated for future use.
3. The ‘Sync’ button will force the session room agent to synchronize files. This ONLY needs to be clicked once if the ‘Sync Required’ status is showing. If the files in the room are out of sync, the status WILL show ‘Sync Required,’ indicating the need for synchronization.